Sequentia. The knowledge engine behind every customer, employee and AI agent.
Sequentia is our flagship product and the sharpest demonstration of how Boostack builds: an AI-native Knowledge Operating System, designed, engineered and operated in-house, running in production today.
- Live
- In production at sequentia.co
- Multi-tenant
- Workspace-scoped row-level security on every content table
- BYOAI
- Customers plug in their own model providers
- Encryption
- Envelope encryption with per-workspace keys
AI quality is bounded by knowledge quality.
Most organizations bolt a chatbot onto scattered documents and hope for the best. The model is rarely the bottleneck — ungoverned, duplicated, stale knowledge is. Sequentia fixes the layer underneath: one authoritative, structured, distributed and measurable knowledge asset that every AI surface can trust.
Three retrieval modes, one fused result.
Sequentia combines lexical, semantic and relational retrieval and fuses the rankings, so answers hold up on precise terminology and on open-ended reasoning alike.
BM25 keyword retrieval
Exact-term matching for product names, error codes, SKUs and policy references — the queries embeddings alone get wrong.
Vector RAG
Embedding similarity over a durable semantic layer answers what is relevant to a question, even when the wording never matches.
Graph RAG
An entity and relationship layer answers how things relate, resolving multi-hop and structured questions a flat index cannot.
One knowledge asset. Every consumer.
Knowledge is authored once and governed once, then distributed to every place an answer is needed — internal or external, human or machine.
Branded help centers
Customer-facing portals with custom domains, SSO and hybrid search, published straight from the governed knowledge base.
Customer Q&A bots
Embeddable assistants that answer from approved knowledge only, with citations back to the source article.
Agent Knowledge Copilot
An internal assistant that surfaces the right article mid-conversation, separating what to show the customer from what to say.
Agents and workflows
The same retrieval layer serves autonomous agents and internal automations, so every AI surface answers consistently.
Knowledge is never static.
Sequentia runs a closed lifecycle. Every resolved conversation and every failed search is an input to the next version of the knowledge base.
- 01
Signals — tickets, searches and gaps reveal what knowledge is missing
- 02
Authoring — resolved conversations become drafts with AI assistance and human review
- 03
Processing — chunking, embedding, graph extraction and PII checks
- 04
Distribution — publishing to help centers, bots, copilots and agents
- 05
Measurement — coverage, deflection and answer quality feed the next cycle
What Sequentia proves about Boostack.
Running our own product in production keeps us honest. Everything we recommend to clients — retrieval architecture, evaluation, multi-tenant security, Google Cloud operations, release discipline — we operate ourselves, at scale, every day.
Sequentia, answered
What Sequentia is, who built it, and how it relates to Boostack's client work.
- What is Sequentia?
- Sequentia is an AI-native Knowledge Operating System: a governed knowledge base with hybrid retrieval (BM25 keyword search, vector RAG and graph RAG) that powers branded help centers, customer Q&A bots, agent copilots and AI agents from a single source of truth. It is live at https://www.sequentia.co.
- Who built Sequentia?
- Sequentia is built, operated and owned by Boostack Technologies LLC — the same team and the same entity behind Boostack's client engineering work. It is our flagship product, not a partnership or a resale.
- Is Sequentia already in production?
- Yes. Sequentia runs in production today at sequentia.co, with multi-tenant workspace isolation, row-level security, envelope encryption and a multi-provider AI gateway including bring-your-own-AI keys.
- How does Sequentia relate to Boostack's services?
- Sequentia is the proof of the methodology. The architecture, retrieval design, evaluation practices, security posture and Google Cloud operations we apply to client builds are the same ones we run on our own product every day.
- Can Boostack build something like Sequentia for us?
- Yes. Product engineering with embedded AI — RAG systems, agents, copilots and knowledge infrastructure — is our core service. Sequentia shows the depth we bring; your product gets the same engineering standard, scoped to its real complexity.